PRIVACY POLICY

Last Updated: August 27, 2026

Welcome to our website. We are committed to protecting the privacy and security of our members. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you access and use our secure, members-only area.

By registering for and using the Portal, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect:

To maintain a secure environment, we only collect personal data necessary to manage your membership and secure your account.

Account Data: Name, email address, physical address, phone number, and a unique password.
Verification Data: Professional credentials, employee/membership IDs, or other documentation required to approve your access.
Technical & Usage Data: IP addresses, login timestamps, browser types, device information, and security logs of your actions within the Portal.

2. How We Use Your Information:

We process your data strictly to fulfill our contractual commitments to you and to maintain platform security.

Access Control: To verify your identity, process your login, and grant you entry to the secure area.
Account Administration: To manage your profile, process membership renewals, and send essential administrative alerts.
Security & Auditing: To monitor for unauthorized access, prevent fraud, and maintain audit trails of activity within the Portal.
Communication: To deliver exclusive members-only content, newsletters, and updates that you have opted to receive.

3. Data Protection and Security Measures:

The Portal employs robust technical and organizational security measures to protect your data from unauthorized access, alteration, or disclosure.

Encryption: All data transmitted to and from the Portal is encrypted using Secure Sockets Layer (SSL/TLS) technology. Data is also encrypted at rest within our databases.
Access Control: Access to member data is strictly restricted to authorised personnel who require it to perform their duties.
No Password Storage: We never store plaintext passwords; all passwords are cryptographically hashed and salted.

4. Data Sharing and Third-Party Processors:

We do not sell, rent, or trade your personal data.

Hosting Providers: Secure cloud infrastructure companies that host our database and website files.
Legal Requirements: We may disclose your data if required by law, court order, or to defend our legal rights and the safety of our community.

5. Data Retention:

Duration: We retain your account data for as long as your membership is active.
Account Closure: Upon membership termination, your personal data will be deleted.

6. Your Rights:

Under the UK GDPR, you have specific rights regarding your personal data:

Access: The right to request a copy of the personal data we hold about you.
Correction: The right to update or correct inaccurate or incomplete data via your member profile dashboard.
Erasure: The right to request the deletion of your account and personal data, subject to legal retention duties.
Restriction: The right to object to or restrict certain types of data processing.

7. Cookies and Tracking Technologies:

Essential Cookies: The Portal uses temporary session cookies to keep you logged in as you navigate between secure pages.
Cookie Preference: These cookies are strictly necessary for the Portal to function; disabling them in your browser settings will prevent you from accessing the secure area.
No Third-Party Trackers: We do not deploy third-party advertising tracking cookies within the secure members-only area.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting a notice within the Portal or via email at least [e.g., 14 days] before the changes take effect.

9. Contact Us:

If you have any questions, concerns, or wish to exercise your data rights, please contact our Data Protection Lead: Via the Contact form.